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	<title>Comments for zestee.com.au</title>
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	<link>http://zestee.com.au</link>
	<description>Social Media and Marketing Matters</description>
	<lastBuildDate>Tue, 21 Feb 2012 10:30:49 +0000</lastBuildDate>
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		<title>Comment on Zestee Social Media School &#8211; Week 3 &#8211; Twitter by renee</title>
		<link>http://zestee.com.au/zestee-social-media-school-week-3-twitter/#comment-312</link>
		<dc:creator>renee</dc:creator>
		<pubDate>Tue, 21 Feb 2012 10:30:49 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=457#comment-312</guid>
		<description>on twitter you mean?  what&#039;s your username there and Ill try and find you.  Let&#039;s see if I can link directly to my profile for you, I&#039;m still learning this too, hang on...here..https://twitter.com/#!/reneeveldman</description>
		<content:encoded><![CDATA[<p>on twitter you mean?  what&#8217;s your username there and Ill try and find you.  Let&#8217;s see if I can link directly to my profile for you, I&#8217;m still learning this too, hang on&#8230;here..<a href="https://twitter.com/#!/reneeveldman" rel="nofollow">https://twitter.com/#!/reneeveldman</a></p>
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		<title>Comment on Zestee Social Media School &#8211; Week 3 &#8211; Twitter by Pauline Richards-Cosgrove</title>
		<link>http://zestee.com.au/zestee-social-media-school-week-3-twitter/#comment-311</link>
		<dc:creator>Pauline Richards-Cosgrove</dc:creator>
		<pubDate>Tue, 21 Feb 2012 10:25:42 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=457#comment-311</guid>
		<description>Still trying to find you</description>
		<content:encoded><![CDATA[<p>Still trying to find you</p>
]]></content:encoded>
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		<title>Comment on Zestee Social Media School: Introduction by Zestee Social Media School &#8211; Week 3 &#8211; Twitter &#124; zestee.com.au</title>
		<link>http://zestee.com.au/zestee-social-media-school-introduction/#comment-310</link>
		<dc:creator>Zestee Social Media School &#8211; Week 3 &#8211; Twitter &#124; zestee.com.au</dc:creator>
		<pubDate>Tue, 21 Feb 2012 10:06:14 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=413#comment-310</guid>
		<description>[...] Zestee Social Media School &#8211; Introduction [...]</description>
		<content:encoded><![CDATA[<p>[...] Zestee Social Media School &#8211; Introduction [...]</p>
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		<title>Comment on Zestee Social Media School: Free 12 week course online by Zestee Social Media School &#8211; Week 3 &#8211; Twitter &#124; zestee.com.au</title>
		<link>http://zestee.com.au/zestee-social-media-school-free-12-week-course-online/#comment-309</link>
		<dc:creator>Zestee Social Media School &#8211; Week 3 &#8211; Twitter &#124; zestee.com.au</dc:creator>
		<pubDate>Tue, 21 Feb 2012 09:53:34 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=401#comment-309</guid>
		<description>[...] Zestee Social Media School &#8211; Free 12 week course online [...]</description>
		<content:encoded><![CDATA[<p>[...] Zestee Social Media School &#8211; Free 12 week course online [...]</p>
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		<title>Comment on Zestee Social Media School &#8211; Week 02 &#8211; Facebook by renee</title>
		<link>http://zestee.com.au/zestee-social-media-school-week-02-facebook/#comment-289</link>
		<dc:creator>renee</dc:creator>
		<pubDate>Tue, 14 Feb 2012 11:31:50 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=449#comment-289</guid>
		<description>Thanks Lisa, you make a good point - I was also surprised that one of the biggest fears businesses seem to have is negative WOM.  As a professional PR person, I&#039;m sure you can share about the importance of handling this well.  As a marketing person, it&#039;s actually a wonderful thing to have ANY feedback - and the great thing about social media is that you are capturing - and having a chance to respond and engage with customers who have had a good or bad experience with you. (as opposed to them simply talking to their friends and family when you have no idea what they are saying &amp; no chance to respond!).  

No stats to share I&#039;m sorry but good reminder for me to look into this.  I am always a bit dubious with stats as they can be presented to suit the interested parties often I feel and with something as huge as FB it would be hard for anyone to capture the data apart from FB themselves - and even then I wonder about how they choose to share stats and if it&#039;s angled towards their favour.  However you can check out their newsroom stats here:http://newsroom.fb.com/

Renee</description>
		<content:encoded><![CDATA[<p>Thanks Lisa, you make a good point &#8211; I was also surprised that one of the biggest fears businesses seem to have is negative WOM.  As a professional PR person, I&#8217;m sure you can share about the importance of handling this well.  As a marketing person, it&#8217;s actually a wonderful thing to have ANY feedback &#8211; and the great thing about social media is that you are capturing &#8211; and having a chance to respond and engage with customers who have had a good or bad experience with you. (as opposed to them simply talking to their friends and family when you have no idea what they are saying &#038; no chance to respond!).  </p>
<p>No stats to share I&#8217;m sorry but good reminder for me to look into this.  I am always a bit dubious with stats as they can be presented to suit the interested parties often I feel and with something as huge as FB it would be hard for anyone to capture the data apart from FB themselves &#8211; and even then I wonder about how they choose to share stats and if it&#8217;s angled towards their favour.  However you can check out their newsroom stats here:<a href="http://newsroom.fb.com/" rel="nofollow">http://newsroom.fb.com/</a></p>
<p>Renee</p>
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		<title>Comment on Zestee Social Media School &#8211; Week 02 &#8211; Facebook by Lisa</title>
		<link>http://zestee.com.au/zestee-social-media-school-week-02-facebook/#comment-288</link>
		<dc:creator>Lisa</dc:creator>
		<pubDate>Tue, 14 Feb 2012 10:48:29 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=449#comment-288</guid>
		<description>Thanks Renee. I don&#039;t remember my first Facebook experiences. But I&#039;m certainly making up for lost time. I love the WOM of fb, but am completely surprised at how many businesses are un-prepared for a &#039;not so positive&#039; comment on their page. Do you have any statistics on what sectors or business types are doing well with fb and what demographics they&#039;re reaching?</description>
		<content:encoded><![CDATA[<p>Thanks Renee. I don&#8217;t remember my first Facebook experiences. But I&#8217;m certainly making up for lost time. I love the WOM of fb, but am completely surprised at how many businesses are un-prepared for a &#8216;not so positive&#8217; comment on their page. Do you have any statistics on what sectors or business types are doing well with fb and what demographics they&#8217;re reaching?</p>
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		<title>Comment on Did you set up a Facebook profile for your business instead of a page? by Zestee Social Media School &#8211; Week 02 &#8211; Facebook &#124; zestee.com.au</title>
		<link>http://zestee.com.au/did-you-set-up-a-facebook-profile-for-your-business-instead-of-a-page/#comment-287</link>
		<dc:creator>Zestee Social Media School &#8211; Week 02 &#8211; Facebook &#124; zestee.com.au</dc:creator>
		<pubDate>Tue, 14 Feb 2012 09:54:17 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.wordpress.com/?p=211#comment-287</guid>
		<description>[...] Did you set up a Facebook Profile for your business instead of a Page? [...]</description>
		<content:encoded><![CDATA[<p>[...] Did you set up a Facebook Profile for your business instead of a Page? [...]</p>
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		<title>Comment on Facebook Profiles, Pages and Groups by Zestee Social Media School &#8211; Week 02 &#8211; Facebook &#124; zestee.com.au</title>
		<link>http://zestee.com.au/facebook-profiles-pages-and-groups/#comment-286</link>
		<dc:creator>Zestee Social Media School &#8211; Week 02 &#8211; Facebook &#124; zestee.com.au</dc:creator>
		<pubDate>Tue, 14 Feb 2012 09:48:12 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.wordpress.com/?p=189#comment-286</guid>
		<description>[...] Facebook Profiles, Pages &amp; Groups (the differences and when to use each) [...]</description>
		<content:encoded><![CDATA[<p>[...] Facebook Profiles, Pages &amp; Groups (the differences and when to use each) [...]</p>
]]></content:encoded>
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		<title>Comment on Zestee Social Media School &#8211; Week 01 &#8211; Strategy by Mick Cullen</title>
		<link>http://zestee.com.au/zestee-social-media-school-week-01-strategy/#comment-277</link>
		<dc:creator>Mick Cullen</dc:creator>
		<pubDate>Wed, 08 Feb 2012 03:22:07 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=433#comment-277</guid>
		<description>Getting some great buzz Renee. Can&#039;t make tues timeslot but hoping to catch up on the content during week. Cheers!</description>
		<content:encoded><![CDATA[<p>Getting some great buzz Renee. Can&#8217;t make tues timeslot but hoping to catch up on the content during week. Cheers!</p>
]]></content:encoded>
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		<title>Comment on Zestee Social Media School &#8211; Week 01 &#8211; Strategy by Steph</title>
		<link>http://zestee.com.au/zestee-social-media-school-week-01-strategy/#comment-276</link>
		<dc:creator>Steph</dc:creator>
		<pubDate>Tue, 07 Feb 2012 12:40:05 +0000</pubDate>
		<guid isPermaLink="false">http://zestee.com.au/?p=433#comment-276</guid>
		<description>I have been following links a
Leading me to your course tonight. I missed tonights launch but I am in for the next 11 weeks. I love that I can catch up in my own time too!! Great work... Steph</description>
		<content:encoded><![CDATA[<p>I have been following links a<br />
Leading me to your course tonight. I missed tonights launch but I am in for the next 11 weeks. I love that I can catch up in my own time too!! Great work&#8230; Steph</p>
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